Legal notice

Website Legal Notice & Terms for VBRawhair.com

Effective Date: May 15, 2026

Welcome to VBRawhair.com. By accessing or using this website, you agree to comply with and be bound by the following legal terms and conditions. If you do not agree, please do not use this website.

Legal Terms & Conditions

1. Company Information

This website is operated by VBRawHair (“we”, “us”, “our”).

Business Location: United Kingdom

For customer support or legal enquiries, contact:
Email:violetblumecustomerservice@gmail.com

2. Website Use

By using this website, you confirm that:

You are at least 18 years old or using the site under parental supervision.
You will not use this website for unlawful or fraudulent purposes.
You will not attempt to interfere with the security or operation of the website.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion where misuse, fraud, or suspicious activity is identified.

3. Product Information

We sell raw hair products and related beauty products internationally.

We make reasonable efforts to ensure product descriptions, colours, textures, and images are accurate. However:

Hair products may vary naturally in colour, texture, and appearance.
Screen displays may affect colour representation.
Slight variations do not constitute defects.

All products are subject to availability.

4. Pricing & Payments

All prices displayed are shown in the applicable currency and may be subject to taxes, duties, or import charges depending on the destination country.

Payments are securely processed through Shopify and third-party payment providers.

We do not store full payment card details on our servers.

5. International Orders

Customers purchasing outside the United Kingdom are responsible for:

Customs duties
Import taxes
Local handling fees
Compliance with local import laws

Delivery times are estimates only and may vary due to customs processing or courier delays.

6. Intellectual Property

All content on this website, including but not limited to:

Logos
Branding
Product images
Graphics
Videos
Text content
Website design

is the intellectual property of VBRawHair and may not be copied, reproduced, distributed, or used without written permission.

7. Limitation of Liability

To the fullest extent permitted by law, VBRawHair shall not be liable for:

Indirect or consequential damages
Loss of profits
Delayed deliveries caused by couriers
Allergic reactions or misuse of products
Temporary website interruptions or technical issues

Nothing in these terms excludes liability where unlawful under UK law.

8. Privacy & Data Collection

We collect and process customer information through Shopify and related services to:

Process orders
Provide customer support
Improve website functionality
Send marketing communications where consent is provided

Your information may include:

Name
Address
Email
Phone number
IP address
Payment-related transaction data

We handle personal data in accordance with applicable UK data protection laws, including the UK GDPR.

For full details, customers should review the website Privacy Policy.

9. Cookies

This website uses cookies and similar tracking technologies to:

Improve browsing experience
Analyse traffic
Support marketing and advertising
Remember customer preferences

By continuing to use the website, users consent to the use of cookies where permitted by law.

10. Third-Party Services

We may use third-party services including:

Shopify
Payment gateways
Shipping providers
Analytics providers
Marketing integrations

We are not responsible for third-party websites, systems, or external services linked from our website.

11. User Content

If customers submit reviews, photos, testimonials, or social media content tagged to our brand, VBRawHair may use that content for marketing purposes unless otherwise requested in writing.

Users must not submit unlawful, abusive, defamatory, or infringing content.

12. Changes to These Terms

We reserve the right to update or modify these legal terms at any time without prior notice.

Changes become effective immediately upon posting on the website.

13. Governing Law

These terms shall be governed and interpreted in accordance with the laws of England and Wales.

Any disputes arising from use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Shopify Compliance Notice

This website operates using the Shopify platform. Customer information, checkout processing, and payment security may also be subject to Shopify’s own policies and infrastructure.

Contact Information

For legal enquiries, contact:

VBRawHair
United Kingdom
Email: violetblumecustomerservice@gmail.com