Legal notice

Website Legal Notice for VBRawhair.com

Effective date: 15 May 2026

Welcome to VBRawhair.com. By using this website you agree to the terms below. If you do not agree, please do not use this website.

1. Company information

This website is operated by VB Raw Hair ("we", "us", "our"), based in the United Kingdom.

For customer support or legal enquiries, email violetblumecustomerservice@gmail.com.

2. Website use

By using this website, you confirm that:

• You are at least 18 years old or are using the site under parental supervision.
• You will not use this website for unlawful or fraudulent purposes.
• You will not try to interfere with the security or operation of the website.

We may refuse service or cancel orders where we identify misuse, fraud or suspicious activity.

3. Product information

We sell raw hair and related beauty products in the UK and internationally. We make reasonable efforts to keep descriptions, colours, textures and images accurate. Hair varies naturally in colour, texture and appearance, and screens can change how colours look. Slight natural variations are not defects. All products are subject to availability.

4. Pricing and payments

Prices are shown in the applicable currency. Orders outside the UK may be subject to local taxes, duties or import charges. Payments are processed securely through Shopify and its payment providers. We do not store full card details.

5. International orders

Customers outside the United Kingdom are responsible for customs duties, import taxes, local handling fees and complying with local import laws. Delivery times are estimates and may vary because of customs or courier delays.

6. Intellectual property

All content on this website, including logos, branding, product images, graphics, videos, text and design, belongs to VB Raw Hair and may not be copied, reproduced or used without written permission.

7. Limitation of liability

To the extent permitted by law, VB Raw Hair is not liable for indirect or consequential loss, loss of profits, courier delays, misuse of products, or temporary website interruptions. Nothing in these terms excludes liability that cannot be excluded under UK law or affects your statutory rights.

8. Privacy and cookies

We collect and use personal information, and use cookies, as described in our Privacy Policy. We handle personal data in line with UK data protection law, including the UK GDPR.

9. Third-party services

We use third-party services including Shopify, payment providers, couriers, analytics and marketing tools. We are not responsible for third-party websites or services linked from our website.

10. User content

If you send us or tag us in reviews, photos, testimonials or social media posts, we may use that content in our marketing unless you ask us in writing not to. Please do not submit unlawful, abusive, defamatory or infringing content.

11. Changes

We may update this notice at any time. Changes take effect when posted on the website.

12. Governing law

This notice is governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any disputes.

Platform

This website runs on Shopify. Checkout and payment security are also covered by Shopify's own policies.