Terms & Conditions

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Terms and Conditions

Last Updated: December 23, 2025

Welcome to VB Raw Hair. By accessing or using our website (https://www.vbrawhair.com/), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

1. General Information

VB Raw Hair operates an online store selling hair products and related services. By placing an order through our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian to make a purchase.

We reserve the right to update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting. Continued use of our website constitutes acceptance of the updated terms.

2. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including product unavailability or errors in pricing.
Payments must be made in full at the time of purchase. We accept payment through the methods displayed at checkout.
By providing payment information, you warrant that you are authorized to use the chosen payment method.

3. Shipping and Delivery

Shipping is processed according to our Shipping Policy:
- Free UK shipping on all orders
- £10 international shipping, free on international orders over £600
Delivery times are estimates and may vary depending on location, customs, or carrier delays.
Customers are responsible for providing correct shipping information.

4. Returns and Refunds

Please refer to our Returns & Refunds Policy for detailed information on returns, exchanges, and refunds.

5. Intellectual Property

All content on this website, including text, images, logos, graphics, videos, and product descriptions, is the property of VB Raw Hair and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, or use our content for commercial purposes without prior written consent.

6. Use of Website

You agree to use the website for lawful purposes only and not to engage in any activity that may damage, disable, or interfere with the website’s functionality.
You may not attempt to gain unauthorized access to any part of the website, servers, or networks.

7. Limitation of Liability

VB Raw Hair is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of the website or the purchase of products.
While we strive for accuracy, we do not guarantee that product descriptions, pricing, or other content are error-free.

8. Third-Party Links

Our website may contain links to third-party websites. VB Raw Hair is not responsible for the content, privacy policies, or practices of these third-party sites.

9. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of this website or transactions with VB Raw Hair shall be subject to the exclusive jurisdiction of UK courts.